Financial, Deposit, Cancellation, And Refund Policies
Deposit And Scheduling Bariatric Surgery
Refunds And Cancellation Policy
Security Deposit & Remaining Balance Deposit :- Due to the preparation costs (i.e., duration of consultation, hotel reservations, booking hospital room, scheduling transportation, nutritional consultation, scheduling of hospital staff, supplies ordered based on surgery schedule, etc.), all refunds will be handled based on the following criteria: All cancellations and refunds must be received by Lighter Dream Bariatric Services in writing, via email, mail, or fax at least 30 days before the surgery date.
If you cancel the procedure 16 to 29 days prior to the scheduled date for your procedure, you understand Lighter Dream Bariatric Services will refund up to SIXTY-FIVE (65%) of the Total Cost after Lighter Dream Bariatric Services deducts a Non-Refundable Deposit Fee and all expenses incurred.
The following policy is for all money and payments made to Lighter Dream Bariatric Services. All money paid to Lighter Dream Bariatric Services: No refunds are made within fifteen (15) days before the scheduled surgery date. All payments to Lighter Dream, including deposit and payments for surgery total balance, are subject to full forfeiture. Refunds are limited in this term because of the financial investment in making arrangements for the hotel, transportation, surgery operating room, hospital room, administrative fees, equipment procurement, etc.
The following policy is for patients who’ve postponed or rescheduled their initially scheduled surgery date. Postponed, Rescheduled: No refunds are given to any patient who has postponed or rescheduled their surgery beyond one reschedule whatsoever. Granted reschedule after initial reschedule will be subject to an additional non-refundable deposit.
Rescheduled, Postponed Policy :-
The following policy is only for Scheduling Deposits of at least USD 500. Patients can postpone the original surgery date once if made in writing via email, mail, or fax no less than thirty (30) days before the scheduled surgery date. Patients can only postpone once (1), allowing patients to re-use the booking deposit for another surgery date.
If the patient postpones within thirty (30) days before the initially scheduled surgery date, then the initial booking deposit or USD 500 will be forfeited, and the patient must pay an additional booking deposit of USD 500 to secure another surgery date.
If the doctor requests cancellation or reschedule of the patient’s surgery date because of the following issues: the patient did not follow pre-operative instructions, or the patient omitted information or was misleading, Then the entire loss of the booking deposit, all payments made for the procedure are forfeited. If the doctor tries to perform the surgery but encounters an issue preventing safe operation, the doctor has the right to cancel the operation. No refunds or partial refunds are returned for canceled surgeries.
Patients must fully pay all remaining balances before traveling to Mexico for the procedure(s). Patients must pay the remaining balance 15 days before their surgery date. If a patient fails to pay for the procedure fully, Lighter Dream Bariatric Services has the right to cancel the surgery, and all payments made for their outstanding balance will be forfeited.
If the patient fails to submit full payment two weeks before the surgery date and/or fails to respond to Lighter Dream Bariatric Services communication attempts in regards to surgery, Lighter Dream Bariatric Services reserves the right to cancel the surgery date. In the event this happens, the patient will still owe Lighter Dream Bariatric Services for any outstanding balances and will lose their booking deposit and any payments made to their balance.
If a payment fails to clear, for any reason, there will be a $50 one-time fee added to your outstanding balance. If bill collections are necessary, the costs associated and incurred by Lighter Dream Bariatric Services will be paid by the patient.
Our packages are all inclusive as specified in pricing tables; however, there are times that a patient requests or may need additional items not included in the package prices. Any procedure the doctor deems necessary to save my life or to ensure minimal complications postoperatively and during this procedure, I hereby agree to pay for the costs related to these procedures. These include but are not limited to:
High BMI Fees :-
- $550 BMI 49 to 58
- $1,349 BMI 59 to 68
- $1,849 BMI 69 -78
- $179 hotel room per night
- $750 an additional night in the hospital
$200 Additional Companion(s) – $200/Night per companion (this applies to 2 or more companions as the first companion is included in the package)
*this includes – 1. Added hotel costs for the third person in the room the night of arrival. 2. Hotel for each night the patient is in hospital 3. Added driver fee for pick up from the airport and drop off at the airport.
**Cost for a companion from hotel to the hospital is not included.
$300 C-PAP – $300/Night (bring your own to waive the fee)
$1,500 Equipment recovery cost for Hepatitis C or HIV patients
- $525 Endoscopy
$550 Hiatal hernia repair *
$1,349 Gallbladder Removal in surgery
$1249 Previous Open Incision
Blood Transfusions – TBD
While fees outside of the package are rare, other medical needs are subject to fees. These are just examples as to fees that may occur outside of package.
*30% patients do need hiatal hernia repair to be prepared at the time of surgery just in case this is needed. Price may differ for stand-alone procedures.
Bariatric Revision Fees
$1000 – $1,500 Revision of previous surgery
- Cardiologist Exam/Consultation – TBD
- Extra Medicines – TBD
- Oxygen Treatments – TBD
It’s Time to Uncover the Real You
Take charge of your life and be on top of your health today. See if you qualify for bariatric surgery, fill out the Health Questionnaire. You may also send us a message, Contact Us for your inquiries.